Help

    We provide both written and audio content to help you to get the most out of BlindSquare. You may

    Podcasts

    you can subscribe to our podcast through iTunes or RSS

    Podcasts in English

    • Introduction to BlindSquare: In this introduction to BlindSquare Sandra demonstrates its most important features. She also shares some tips and strategies that can help you to plan a trip using BlindSquare. Finally, she takes you on a bus ride so you can hear how BlindSquare works in a vehicle.
    • How to use BlindSquare with Apple Maps: In this podcast, recorded in December 2014, Sandra shows how you can use BlindSquare in conjunction with Apple Maps. She also demonstrates how you can look at an Apple Maps route even when you are not at its start. This allows you to explore a route before you travel. Walking the route that Sandra has simulated, Alan Robbins shows you the turn-by-turn directions given by Apple Maps. To compare Apple Maps with Google Maps, listen to How to use BlindSquare with Google Maps.
    • How to use BlindSquare with Google Maps: In this podcast, recorded in November 2014, Sandra shows how you can use BlindSquare in conjunction with Google Maps. She also demonstrates how you can look at a Google Maps route even when you are not at its start. This allows you to explore a route before you travel. Walking the route that Sandra has simulated, Alan Robbins shows you the turn-by-turn directions given by Google Maps. To compare Google Maps with Apple Maps, listen to How to use BlindSquare with Apple Maps.
    • Ubersquare – How BlindSquare and Uber make traveling as easy as a breeze: Travel with Andre Louis, as he uses BlindSquare and the Uber Taxi service to go to Bunnyfoot London. Although you cannot hear it in this podcast, he also used the Uber app to pay for the ride.
    • BlindSquare at Work: In this podcast, you can watch Andre and Kevin using BlindSquare to find a place to eat. It is a real life recording demonstrating that BlindSquare can go a long way to make you a more independent and confident traveler when complementing your cane traveling and communication skills, sensory input, and your common sense.
    • Keyboard, notetaker, and Braille display support in BlindSquare 2.2: In this podcast Johanna demonstrates how you can use a bluetooth keyboard, a note taker, or a Braille display supporting Braille input to operate BlindSquare.
    • BlindSquare Audio Menu and sharing places: In this episode of the BlindSquare News podcast, Sandra presents the new features of BlindSquare 2.0. She demonstrates the new audio menu and shows how you can share places with other people from within BlindSquare.
    • using BlindSquare with a Bluetooth speaker: In this podcast Sandra demonstrates how BlindSquare can be used with the Bem Speaker Band, a small Bluetooth speaker supporting Apple’s music control features. This allows you to operate BlindSquare through the Audio Menu without touching the screen of your phone. The Bem Speaker Band is loud enough to be used with BlindSquare in noisy environments.
    • Using BlindSquare with the RiVO Keyboard: In this podcast, Sandra demonstrates how BlindSquare can be controlled through the RiVO keyboard. RiVO is a small, palm-sized device that can act as a remote control to your iPhone or iPad. This means your iOS device can stay in your bag or pocket, you can wear any headset you like, and still use all functions of BlindSquare. To learn more about RiVO visit the Mobience website or listen to David Woodbridge’s podcast.

    Podcasts in het Nederlands

    • Inleiding: Welkom bij BlindSquare! In een inleidende podcast, gebaseerd op versie 3.00, worden de mogelijkheden van de app keurig op een rijtje gezet. Je krijgt o.m. een rondleiding doorheen het hoofdscherm, aangevuld met de nodige handigheidjes om van deze verrassende omgevingsverkenner je trouwe metgezel te maken.
    • Op stap: In deel 2 krijg je een idee over de informatie die BlindSquare je geeft als je op stap gaat. We spelen met de radiusknop en bespreken de werking van de meldingsfilter. Ook de rondkijkfunctie komt aan bod en we gaan na of de haltes van het openbaar vervoer goed worden opgepikt. Tenslotte leren we hoe we een plaats kunnen toevoegen.
    • Zoeken en navigeren: Een wat langere episode dit keer, die start met een korte bespreking van de update naar versie 3.3. Vervolgens wordt het begrip “een plaats volgen” uitgelegd, als opstapje naar het zoeken en navigeren. We gaan ook dieper in op het plaatsoverzichtscherm. Opgelet: De podcast bevat een grote hoeveelheid aan snel op elkaar volgende informatie. Enige concentratie is dan ook raadzaam.

    Podcasts en Français

      BlindSquare 1.42: Ce podcast est une démonstration de l’application BlindSquare qui est une solution gps destinée aux non-voyants. Cette application gps est pour iOS (Iphone ou ipad 3g ou 4g (une connexion permanente à internet et une puce GPS étant nécessaire)). Dans ce podcast, mon plan sera en 3 parties: La première partie sera une introduction à l’application BlindSquare. La 2me partie sera une démonstration de l’utilisation de l’application en extérieur. La troisième partie sera la conclusion. Je vous souhaite une bonne écoute.

    Подкасты на русском

    • Новые функции в Blindsquare 1.61: В этом подкасте рассказывается об изменениях, произошедших в программе BlindSquare за последнее время. Вы узнаете об изменениях интерфейса, о новых возможностях и о новых настройках.
    • Использование карты в BlindSquare: В этом подкасте подробно рассказано о том, как пользоваться картой, появившейся в BlindSquare, начиная с версии 1.64. Карта доступна как слабовидящим, так и незрячим пользователям.
    • Новые функции в Блаиндсквер 2,0: В этом выпуске рассказывается о новых функциях Блаиндсквер. Вы услышите как работает новое меню, узнаете как можо поделиться любой точкой с друзьями и знакомыми, а также познакомитесь с другими, не менее интересными, новыми возможностями.
    • Новые функции BlindSquare: Из этого подкаста вы узнаете о том как в BlindSquare можно фильтровать результаты поиска и другие списки, добавлять контакты в избранное, искать похожие места, а также услышите о других изменениях, появившихся в программе.
23 comments on “Help
  1. Melvin Smith says:

    can I type in an address across town and then get guided there from walking and the bus

    • Ile says:

      You can search by address. You can then ask BlindSquare to give direction/distance guidance or start external turn-by-turn navigation app that will give additional guidance. BlindSquare will stay on background giving additional information about intersections and places around you.

  2. Bob Gallant says:

    I am using blindsquare on my Iphone 4. When I go to tools & try to look around or get my location, it goes back to tools without doing anything. What is wrong?

    • Ile says:

      If you are moving, it doesn’t work. So, when you start it you need to be standing still. Then you can turn your device to different directions and you will hear heading, street crossings and what kind places are found on that direction.

  3. michelle luke says:

    Blind Square is great but there are a few items that might need to change is the filter button options. The item chooser is really difficult to use with voiceover for iPhone. Is there any way to change the item chooser so that it’s easier for the average Voiceover customer can switch between items easier? I teach VoiceOver.

    • Ile says:

      Thank you for this info. In next version language selection will move away form item chooser to make it easier to use. I will consider the same change to filter settings too since you need it more often.

    • Sandra says:

      Michelle, I’m just curious, what do you find difficult about the item picker? The VO-hint tells you to swipe up or down with one finger, so what is the problem your clients are having? I am surprised to hear this, because I know that the item picker is used in other apps, too, that are specifically being designed for the blind and visually impaired. Do your clients also have problems with the radius, since you use the same gesture to change it?

  4. Allison says:

    Hi ile,

    How do I add points of interest to my favorites? Thank you so much.

    Allison

    • Ile says:

      Do a search (by name or address). On the result page that describes the place, switch “Favorite” on. It is then saved to your device and iCloud and synced to your other devices too.

  5. Karen Morris says:

    If I put an address in the search and it does not come up with the address what do I do?
    Also, can I just launch BlindSquare and will it automatically go into tracker mode?
    Does BlindSquare automatically turn off or do I need to shut the app down in the app switcher?
    Hope all these questions make sense.
    I am very impressed with the app and I have not even used it yet but it has come up with a lot of POI in my area with post codes too.
    Well done for the work you have put into this app.

    • Ile says:

      Can you email address you don’t find to support@blindsquare.com so we can test why it is not found.

      What do you mean by tracking mode? If you have normal filters in use, it will automatically tell you address, street crossings and popular places around you while you go. If you have favorited places, you will hear your arrival/bypass automatically too.

      If you have iOS6, BlindSquare will go automatically to sleep mode if you don’t shut it down.

  6. Jim Noseworthy says:

    Hello:

    Great app you’ve got there.

    Is it possible to mute the included speech synth and use only VoiceOver? If not, is it possible to acquire a better voice to run the app?

    Thanks all over the place.

    • Ile says:

      You can double-tap with two finger to mute Acapela speech synthesizer. Not all features can be used with VoiceOver and it is needed for background operation anyway, so I suggest you to mute it only when browsing UI.

      In next version you will have possibility to download lot of new voices, you’ll sure find the one you like! I estimate 2-3 weeks from now as a release date.

      • Claus Thøgersen says:

        HI,

        I would like Danish added to the listof available languages, all other nordic languages can be downloaded only Danish is not available. As long as we have to use syntehsized speech it is important to be able to use the correct language.

  7. June Sutton says:

    To Whom this may concern,

    I really like this app:-) However, when I reach my location, it doesn’t shut off. How do I completely exit BlindSquare so it doesn’t interupt other functions of the phone and/or when I’m done using the app?

    Your assistance would be greatly appreciated.

    June Sutton

    • Ile says:

      Go to settings and turn “Background operation” off. Then BlindSquare will get silenced when you close it, go to other screen or lock screen.

  8. Pranav Lal says:

    A blog post I made about my use of blindsquare in the broader context of GPS solutions.
    http://techesoterica.com/?p=603

  9. Alexander Masic says:

    Hi! Thanks for a very good app, In my opinion the best one for blind so far. But there is some sugest i have. When you come to a streatcross i would like to know on wich side i have diferent streat. E.g Bredgatan to your left side, Skomakargatan strait ahead änd st.södergatan to your right. An i would alsow would like to have oportunity to turn of that hi say wich category it is. because allmoast you hear on the name what it is, if it’s a bar restaurante or what else. And finaly i nwould alsow like to hear an anounsment wich streat i turn in on. As it is now i must walk a quite long distans before Blindsquare tell me on wich streat i’m on.

    • Ile says:

      Hello! These both are planned features, but currently BS doesn’t have vector information of the streets and it makes it hard to announce those things as you wish.

  10. Yes I would like to say that blind square is not working correctly and I can’t work it I would just like a refund and when it do work it gives u the wrong information..

  11. Lorraine says:

    Will blind square work inside a shopping centre with multiple floors?

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